Practitioner Profile FAQs


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May I get CE credit hours for teaching a CE course related to the OT profession? How many hours may I claim?

CE Rule 64B11-5.001(10) Allows a maximum of 8 hours per biennium as either the lecturer, or as the author of course materials for the presentation of a CE course or program, academic course, peer-reviewed or non peer-reviewed workshop, seminar, in-service, electronic or web-based course that is directly related to the practice of occupational therapy. Credit may be awarded for the initial presentation of each course or program only; except in the case of the medical errors and laws and rules courses, repeat presentations of the same continuing education course or program shall not be granted credit. Continuing education credit for presentations of either medical errors or laws and rules courses is limited to four (4) credits per biennium. Additionally, continuing education credit for the development and teaching of postsecondary academic courses shall be one (1) continuing education credit per academic course credit.

Does an occupational therapist need a signed prescription from a physician authorizing OT services in the state of Florida?

In many jurisdictions, the practice of occupational therapy is contingent upon the prescription or referral of a physician, however, the Florida Occupational Therapy Practice Laws and Rules are silent on this issue, not stating that a Doctor’s prescription is required to provide professional OT services. However, there are different Facility requirements, and/or billing requirements that may mandate a Doctor’s prescription, (such as the Agency for Health Care Administration’s Facility Regulations). As a Florida licensed OT professional one is allowed to provide occupational therapy services in the state.

Can I receive CE credits for courses I am required to take for my employer that are job relevant in my current position as an occupational therapist or occupational therapy assistant, such as in-services, etc.?

You may claim credit for any courses that are “relevant to the practice of occupational therapy”. Continuing Education Rule 64B11-6.001 (b) states that CE credit will be awarded for completion of courses that… “Shall be relevant to the practice of occupational therapy as defined in Section 468.203(4), Florida Statutes, must be offered for the purpose of keeping the licensee apprised of advancements and new development in occupational therapy, and shall be designed to enhance learning and skills consistent with contemporary standards for occupational therapy practice.”

Continuing Education is for the purpose of making one a better OT or OTA “therapist or therapy assistant”, and not necessarily a better “healthcare provider” or “healthcare employee”. PLEASE NOTE: although a course may be “job relevance” does not always qualify it to be “occupational therapy practice relevant”. Sometimes, when it doubt it is best to leave it out- and take a course you are certain is of occupational therapy relevance.

I’m receiving an error that my email address is already in use.

This commonly occurs when a user has already created an account. Please use the Forgot User ID link on the MQA Online Service log-in page. If you cannot remember your password, you can select the Reset Password button to have a new password emailed to you.

I already have a user ID and password that I used in previous renewals. Why do I have to register for a new account?

We have updated our MQA Online Services Portal to be more user-friendly. Registration is a one-time process and you can use your email address or a user ID that you will easily remember to set up your account.

What do I need to get started in the new MQA Online Services Portal?

You will need access to a desktop or laptop computer with a compatible web browser (Internet Explorer, Mozilla Firefox, or Google Chrome) installed, your social security number, date of birth, and your mailing address zip code currently on file with the Department of Health.

*Note: MQA Online Services is not fully compatible with all mobile devices or Apple Safari at this time.

I did not receive an email with my temporary password.

Check your email account’s junk mail folder. If the temporary password email is not in your junk mail folder, make sure you entered your valid email address correctly. If your email was entered correctly, please wait at least one hour to receive the email (NOTE: Some email systems take longer to receive emails than others. Even though we send the email immediately, it make take some time for you to receive it.)

I locked my account, how do I unlock it?

Accounts are locked after 5 failed login attempts. You must close your browser and wait one hour before attempting to login again.

I no longer have access to the email account I registered with.

You can update your email address by selecting the Update Account link within the MQA Online Services Portal. If you do not remember your password, please contact the MQA Call Center at (850) 488-0595 for assistance in changing your email address.

Why do I have to provide my email address twice?

Your email address is initially used to create your user account. We ask for your email address a second time when you renew as part of your renewal application’s contact information; however, providing your email address on an application is optional.

Will my email address be available to the public?

The email address provided at the time of registration is private and will not be provided to the public. If you provide an email address within an application’s contact information (i.e. when renewing), the address will be saved in our licensing database and becomes public information.

I am a Military spouse stationed out of state, may I be exempt from Renewal requirements?

Yes, a licensee who is the spouse of a member of the Armed Forces of the United States is exempt from all licensure renewal provisions for any period of time in which the licensee is absent from the State of Florida due to the spouse’s duties with the Armed Forces. The licensee must document the absence and submit copies of the spouse’s military orders/status to the Board, per Board Rule 64B11-5.0065, F.A.C.

  • Must submit a request to be placed in Military/ Active status with official military orders. If orders do not include spouse in written content, a marriage certificate must also be submitted with the request.

What are my Renewal Options?

You may choose from the following renewal options regarding your licensure:

– Renew Clear/Active. Complete and register 26 continuing education hours in CE Broker (www.CEBroker.com) making sure you have a minimum of 14 hours of live/interactive hours; complete 2 statutorily required surveys; submit a $60 renewal fee and Renew into a Clear/Active status.

– Renew Clear/Inactive: Renew your license into an Inactive status, by submitting a $60 renewal fee and selecting Inactive status. Understand, this status will “hold” a license, for later renewal, is not meant to be for a long term status. It is unlawful to practice your profession in Florida on a Inactive status license. CE requirements and renewal fees continue to accrue for each biennium, plus a $100 reactivation fee will be required when you reactivate to an Active status.

– Renew Retired. Submit a Retired fee of $50 before 02/28/2019. You may reactivate a Retired license at any time by paying a $60 reactivation/renewal fee for each biennial licensure period in which the licensee was in retired status; and submit proof of 26 hours of CE for each licensure biennial period in which the licensee was in retired status. This is not a status valid to work in Florida. It is unlawful to practice your profession in Florida on a Retired status license.

– You may choose to do nothing and your license will go into a Delinquent Status. (NOTE: this is not a derogatory status, only means non-renewed). It is unlawful to practice your profession in Florida on a delinquent license. In order to renew a delinquent license you will be required to complete the CE requirements and submit a $55 delinquent fee, if submitted prior to the next renewal period. After a second non-renewal period (2019-2021), license will go into a Null and Void status.

– Voluntarily Relinquish. You may choose to send in a request to voluntarily relinquish your license to the Board email address at: mqa.occupationaltherapy@flhealth.gov stating your request is not due to any disciplinary reasons. Should you ever need another license in Florida you would be required to re-apply for licensure.

Are there specific crimes in which a person cannot obtain licensure in Florida?

Yes, please visit our website at: http://www.floridahealth.gov/licensing-and-regulation/latest-laws/index.html   NOTE: The information on this page is about felony convictions that prohibit licensure, including controlled substances offenses, welfare, Medicare and Medicaid fraud, etc.

How long do I have after I graduate to take the licensure examination?

There is no time limitation between graduation date and exam date.

How Do I Become Renewal Ready?

The Department of Health, Division of Medical Quality Assurance, will now review your continuing education records in the electronic tracking system at the time of renewal. It will happen automatically when you renew your license, but it is important that you understand how this simple change will affect the way you renew your license in the future. If the practitioner’s continuing education records are complete, they will be able to renew their license without interruption. If the practitioner’s continuing education records are not complete, they will be prompted to enter their remaining continuing education hours before proceeding with their license renewal. Please click on the following link to Become Renewal Ready.

Does Florida require passage of a state Exam for Occupational Therapists or Occupational Therapy Assistants licensure?

Florida does not have a state exam, and does not honor other states or country exams for licensure. Licensure in Florida as an OT or an OTA requires the successful passage of the National Board of Certification for Occupational Therapy, Inc. (NBCOT) Examination. (www.nbcot.org or 301-990-7979)

May I claim continuing education hours as a Level II Fieldwork supervisor?

Yes, according to the Board CE Rule you may claim the following:

64B11-5.001 (11) A licensee may earn up to six (6) continuing education hours per biennium for supervision of a Level II Occupational Therapy or Occupational Therapy Assistant fieldwork student at the rate of no more than three (3) hours per student. To be eligible for the credit, the licensee must participate as the primary clinical fieldwork educator for the student.

To self-submit these hours, login to CE Broker, select “Report CE Hours” and “Supervision Level II” and follow the instructions.

I FAILED the exam, what should I do now regarding licensure in Florida?

If you have a current licensure application by examination on file with the Board, your application and fees are valid for one year after the date the Board approved your application. You must re-apply with NBCOT to take the exam, request (and pay) for your scores to be sent to Florida, again. We will process your licensure when we receive your successful scores, if received before your application expires. It is your responsibility to make sure we receive your successful score or your NBCOT Certification number to verify and complete your licensure, prior to your file expiration date.

If you were issued a Temporary Permit you must STOP working immediately and notify the Board, as the Temporary Permit is invalid upon knowledge of your unsuccessful score. The temporary permit will be revoked by the Board upon receipt of your score.

What is considered as Home Study continuing education and how many hours must or may I take?

No more than 12 hours of home study courses are allowed per biennium. Home study education does not include a web-based, satellite transmitted or on-line instruction program that allows or requires the licensee to interact or communicate back and forth with the instructor during the presentation of the program. Home study education is independent study and requires a certificate of completion. One may take up to 12 hours of Home Study, but, you are not required to take Home Study Continuing Education hours. You may take all 26 hours of CE’s as live or as online interactive (live) courses. To find Board approved providers offering such courses, you may search in CE Broker at: www.CEBroker.com. Select the “Live Courses” Tab, and one of the following categories: “Broadcasted Interactive Event” or “Web Based Program”). Interactive courses must be in “real time” and allow the opportunity for interaction with presenter/host.

How many “live” CE hours are required for renewal?

A minimum of 14 “live” CE hours are required, if you take 12 hours of Home Study CE. NOTE: Home Study hours are not required, only “limited” to 12 hours. You are allowed to take all 26 CE hours as “live” hours, if you wish, or as online live interactive courses (in real-time). Interactive courses must allow the opportunity for interaction with presenter/host. To find Board approved providers offering such courses, you may search in CE Broker at: www.CEBroker.com. Select the “Live Courses” Tab, and one of the following categories: “Broadcasted Interactive Event” or “Web Based Program”.

I FAILED the NBCOT Exam 3 times, What kind of education is prescribed by the Florida OT Board?

Applicants with an Exam application on file having taken the exam 3 times without success must complete additional education as prescribed by the Board, pursuant to 468.211(6), F.S. The Florida OT Board recommends that one takes advantage of the following tools from the National Board for Certification in Occupational Therapy in preparing to re-take the examination, as their “prescribed additional education” for those who have failed the exam three times:

How many continuing education hours must I have for renewal of my OT or OTA license?

26 hours, including 2 hours of a Florida OT Board approved course in Prevention of Medical Errors and 2 hours of a Florida OT Board approved course in Florida OT Laws and Rules.

If you are renewing a license for the first time and were licensed in the second half of the biennium (on or after 03/01/16) you are only required to complete 3 hours of continuing education (2 hours in Prevention of Medical Errors and 1 hour of HIV/AIDS).

If you are renewing a license for the first time and were licensed in the first half of the biennium (03/01/15 – 02/28/16) are required to complete all 26 as stated above, including a HIV/AIDS 1 hour course (for first renewal only) requirement.

I FAILED the NBCOT exam, but have never applied for Florida licensure, May I have a temporary permit?

No. A temporary permit shall not be issued to an applicant for licensure who has previously failed the national board examination and has not subsequently passed the examination. (www.nbcot.org)

May I count continuing education hours I took before or while awaiting for my license to be completed?

No. Continuing education hours can only be credited after one is licensed and within the current biennium dates in which they are taken.

I FAILED the exam and I am reapplying to NBCOT to sit for the exam again. Must I request and pay NBCOT to send my scores again to Florida?

Yes. If you do not pay NBCOT to send your scores each time you apply, we will not receive them. If you pay NBCOT to send your scores we will receive them electronically, and complete licensure usually the day scores are released. Please note, you may wait until after you receive your successful exam results and send us your NBCOT Certification number. We will attempt to verify your certification online on NBCOT’s “Verify My credentials” site. If we are able to verify we can process your licensure. Note: Receipt of the scores electronically, is usually a faster process. It is your responsibility to make sure we receive your successful score or your NBCOT Certification number to verify and complete your licensure, prior to your file expiration date.

What are the requirements for modalities certification?

Rule 64B11-4.001 Use of Prescription Devices explains the training required for students, postgraduates, and licensees to qualify for the use of an electrical stimulation or an ultrasonic stimulation devices must include didactic training of at least four (4) hours for each modality and performance of at least five (5) treatments under supervision for each modality. The required training may be obtained through educational programs, workshops, or seminars offered at a college or university approved for training of occupational therapists by the American Occupational Therapy Association or of physical therapists by the American Physical Therapy Association or at clinical facilities affiliated with such accredited colleges or universities or through educational programs offered by the American Society of Hand Therapists or Florida Occupational Therapy Association. Online courses are not approved for the didactic or performance training.

Supervised treatment sessions to be conducted under the personal supervision of licensed occupational therapists and occupational therapy assistants who have completed four (4) hours of coursework in the use of an electrical stimulation or an ultrasonic stimulation device and five (5) supervised treatments or licensed physical therapists and physical therapist assistants trained in the use of electrical stimulation devices. Treatment supervisors must have a minimum of 24 months prior experience in the use of electrical stimulation devices. Personal supervision means that the supervisor is in the room with the trainees and actively provides guidance and supervision of the performance treatments.

Are online courses considered live or Home study hours, and how many Home Study hours may I take?

Home study education does not include a web-based, satellite transmitted or on-line instruction program that allows or requires the licensee to interact or communicate back and forth with the instructor during the presentation of the program. Home study education is independent study and requires a certificate of completion. No more than 12 hours of home study courses are allowed.

I FAILED the NBCOT exam, what happens to my Temporary Permit, May I apply for another or an extension?

If you were issued a Temporary Permit and received unsuccessful exam scores, you must STOP working immediately, notify your employer and the Board, as the Temporary Permit is invalid upon knowledge of your unsuccessful score. Please review the language in your temporary permit letter. An applicant can have only one temporary permit and it cannot be extended. The temporary permit will be revoked by the Board upon receipt of your score.

Is there a limit on how many times I can take the Exam?

Applicants approved for licensure, contingent upon passage of the examination, shall have twelve months from the date of approval by the Board to take the examination and submit proof of scores. If an applicant is unable to successfully complete the examination requirement in the 12-month timeframe, the Florida licensure application will expire.  An applicant in this circumstance may follow the National Board for Certification in Occupational Therapy’s (NBCOT) procedures for re-taking the examination.  Once the examination is passed, the individual may re-apply for Florida licensure under the Endorsement application method. Please visit NBCOT’s frequently asked questions page for more information on its exam re-take procedures. Applicants with an Exam application on file having taken the exam 3 times without success must complete additional education as prescribed by the Board, pursuant to 468.211(6), F.S.  After 5 unsuccessful examination attempts an applicant is not eligible for licensure by applying under the examination method.

Is it possible to get a hardship extension or exemption for my continuing education and/or license renewal date?

The OT Board does not offer hardship extensions or exemptions. You are required to complete all of your profession’s renewal requirements, including CE’s, in order to renew. NOTE: Continuing education requirements may be completed by Florida OT Board approved providers, AOTA or FOTA providers, or any courses that are “relevant to the practice of occupational therapy”. Additionally, all CE may be completed online, if all your CE’s are interactive online (real time) courses. You may search in CE Broker at www.CEBroker.com. Select the “Live Courses” Tab, and one of the following categories: Broadcasted Interactive Event or Web Based Program. See the FAQ’s at this link for further information: http://floridasoccupationaltherapy.gov/continuing-education-faqs/

If I do not sit for the scheduled exam, what happens to my temporary permit? Will it be extended?

Once approved by the Board, the applicant has twelve months from the date of approval to take the NBCOT examination and submit proof of scores to the Board office. If you re-schedule your exam date with NBCOT, you must notify the Board office in writing. Scores must be requested and received directly from NBCOT. If one does not sit for the examination, or, if scores are not timely submitted, the temporary permit, and application will expire at the end of the twelve-month timeframe and one must immediately cease practice. No extensions are allowed.

How may I become a CE Provider for the OT Board?

  1. Visit the Board Website at this link at the bottom of the page: http://floridasoccupationaltherapy.gov/licensing/ and click on Board Approved Continuing Education Provider to view the Instructions for Requirements and the link to Apply Online. The link will take you to: www.cebroker.com.
  2. Select Organizations and then Providers in the drop-down list.
  3. Next, select Florida Department of Health in the drop-down list on the Provider Suite page.
  4. Select the button titled Apply to Provide CE.
  5. Next, select Florida Board of Occupational Therapy Practice from the drop-down selections.
  6. On the bottom-left of the screen, the applicant will click on View Application Requirements, which will provide the list of items to be submitted with the application.
  7. Next, to begin the application process, select the button titled Apply to Become a CE Provider.
  8. The next screen will start the application process by allowing for establishment of a login, or, if already approved for another Board, may enter previously established login. (NOTE: Deficiencies, course approvals, etc., will only be sent by email to the contact person listed in the application.
  9. From there, the system will provide prompts on completing the application, paying the $250 application fee and submitting the application.
  10. For additional questions or assistance when submitting your application, contact CE Broker at: 1-877-434-6323, by LIVE Chat on their site or by email at: support@cebroker.com

Why do I receive an error when trying to print my temporary license?

If a PDF file fails to download, shows up blank, or freezes your internet browser, the file was most likely corrupted during the download process. To correct the problem, you will need to first clear your browser’s cache, then close and restart the browser, which entails logging back into MQA Services to continue downloading the document. If the cache is not cleared the cached version of the document, which is likely damaged, will still appear.

Will the Department of Health begin performing background checks pursuant to the passage of HB 7069(2010), Relating to Background Screening?

No. Please visit the Agency for Health Care Administrations (AHCA) Background Screening website to learn more about its background screening requirements. You may also contact the agency at (850) 412-4503 for additional information.

What is the difference in viewing my course history for free or subscribing to the continuing education tracking system?

With a free Basic Account you can view your basic course history, which will list the course name, educational provider name, date of completion and hours reported. It would then be up to you to determine whether all of the courses that have been reported will complete all of your specific continuing education requirements. You can also self-report any continuing education that may be missing. The Basic Account provides all the necessary tools for you to comply with the departments reporting requirements.

A Professional Account (paid subscription) provides you with all of the tracking tools that  CEBroker offers. Your transcript will display what your specific CE requirements are and will calculate what requirements have been met and what may still be outstanding. A Professional Account is a subscription service and is not a requirement but it can be a useful tool in managing your Florida continuing education requirements should you chose to subscribe.

IMPORTANT NOTE: The paramount difference from the Basic Account is the Professional Account (paid subscription) transcript calculates submitted and outstanding continuing education hours within the current licensure biennium dates so you can know what hours are still outstanding. The Basic Account provides only a list of your reported and self-submitted continuing education. It would then be up to you to determine whether all of the courses that have been reported and/or self-submitted will complete all of your specific continuing education requirements within the correct renewal biennium dates.

Is there an additional fee for using a credit card?

No. There is no additional cost for making a credit card payment online.

I passed the exam, is my NBCOT Certification sufficient to work in Florida?

No, you must apply for licensure and receive a Florida OT or OTA license to work legally. OTR or COTA Certification alone is not sufficient; it is only a requirement for Florida licensure. Anyone working with only a certification in the state is subject to Unlicensed Practice charges/discipline.

How will I know what has been reported?

You will be able to view your course history free of charge. Your course history will show all the courses that have been reported.

I’m not receiving a response to my email inquiries?

Verify that you are using the email address: MedicalQualityAssurance@flhealth.gov Also, If you have SPAM blocker on your computer, you will not be able to receive emails from Licensure Services without updating your SPAM blocker to allow emails from the Department. Please update your SPAM blocker to receive emails from @doh.state.fl.us or contact our Licensure Support Services at (850)-488-0595, for Account ID and Password renewal information.

Where can I find a list of accredited OT and OTA programs?

To find a list of all accredited OT and OTA programs you may visit the American Occupational Therapy Association website: at www.AOTA.org. “Find a School” under Education & Careers”. For a list of only Florida OT and OTA programs you may visit the Florida Occupational Therapy Association website at: www.FLOTA.org . and click on “Find a Florida OT School”.

Do I have to subscribe to CE Broker?

No, subscriptions remain optional. There are a number of services you can receive by subscribing, however, it is optional. You can always search for courses, report your hours, and view your course history free of charge by creating a Basic Account.

Where can I find specific Guidelines for COTA Supervision?

The Florida Occupational Therapy Practice Act does not address “COTA Supervision” specifically, only the definition of “supervision” is defined by statute. The statute allows and requires the OTR the authority to determine what level of supervision is needed for each individual they agree to supervise, based on the individual’s skills, education, training, etc. Therefore, any services provided by an OTA must be under the supervision of a licensed OT that provides initial direction and follow-up on the implementation of a plan of treatment to provide occupational therapy services. However, some facilities may have requirements based on billing purposes and/or regulations. See below the Florida Statute excerpt with the definition of supervision as defined in the Florida Licensure Practice Act. The American Occupational Therapy Association (AOTA) has set forth Guidelines for Supervision, Roles, and Responsibilities for the profession that may be helpful. You may contact AOTA directly at 301-652-2682 or at: www.aota.org

CHAPTER 468, PART III, 468.203 (8) “Supervision” means responsible supervision and control, with the licensed occupational therapist providing both initial direction in developing a plan of treatment and periodic inspection of the actual implementation of the plan. Such plan of treatment shall not be altered by the supervised individual without prior consultation with, and the approval of, the supervising occupational therapist. The supervising occupational therapist need not always be physically present or on the premises when the assistant is performing services; however, except in cases of emergency, supervision shall require the availability of the supervising occupational therapist for consultation with and direction of the supervised individual.

Do I have to wait until license renewal to report my continuing education credits to CE Broker?

No, you can report your hours free of charge anytime during the biennium. For more information please visit www.CEatRenewal.com. Please note, if you take a course from a Florida Board approved Provider they are required to report on your behalf. If you take a course from a non OT Board approved provider it is your responsibility to report completion. There may be other ways for you to obtain credit towards continuing education required for license renewal. For specific approved methods of obtaining continuing education for your profession please review your Board rules.

How do I know if this website is secured?

This website is secured using a thawte Digital Certificate. This ensures that all information you send to us via the World Wide Web will be encrypted. Please click on the thawte Trusted Site Seal which demonstrates our commitment to your security. In addition to the thawte Trusted Site Seal, you will also see the “lock” emblem displayed in the browser. In Internet Explorer 6, the lock emblem can be found in the lower right-hand corner of the status bar. In Internet Explorer 7.0, the lock emblem can be found next to the address (URL) line. In FireFox and Netscape, the emblem can be found in both locations.

What will happen if I do not have the required continuing education for renewal?

If you do not have the continuing education hours to report, and you cannot renew your license, after the 02/28/2017 expiration date, on 03/01/2017 your licensure status will move to a Delinquent status. In order to renew a Delinquent/Active status license back to a Clear/Active status you will be required to Complete the continuing education requirements and submit a $115 fee ($60 renewal +$55 delinquent fee), IF you are only Delinquent for this one renewal period and if submitted prior to the next renewal period. You cannot work legally on a Delinquent status license in Florida.

Advice for AOL users.

Users of later versions of AOL may experience problems accessing links within the Medical Quality Assurance (MQA) Services page when inside AOL and using the AOL browser. This is caused by pop-up security features within newer versions of AOL. Try to avoid accessing MQA Services from within AOL. The way around the problem, once you have started AOL, is to minimize the AOL window and, from your computer’s desktop, open up an Internet Explorer or Netscape Navigator browser. Type the url directly on the address line of the browser and press Enter. You will be able to access all the features within the MQA Services page without experiencing problems.

When will this change become effective?

Beginning with licenses expiring February 28, 2015, practitioners will be prompted to report continuing education credits during the renewal process.

How can I get a list of practitioners by county?

To view a list of actively licensed practitioners, use the License Verification Search and select the county and profession from the drop-down list.

Why is continuing education being verified at renewal?

Continuing Education is a requirement to renew a professional license. Section 456.025(7), F.S. requires the Department to implement an electronic continuing education tracking system for each biennial renewal cycle and to integrate such system into the licensure and renewal system. The Department has selected CE Broker as the electronic continuing education tracking system.

Can I receive CE credits for courses I have to take for my employer, re: Medicare documentation or Billing regulations, etc.?

You may claim credit for any courses that are “relevant to the practice of occupational therapy”. Continuing Education Rule 64B11-6.001 (b) states that CE credit will be awarded for completion of courses that… “Shall be relevant to the practice of occupational therapy as defined in Section 468.203(4), Florida Statutes, must be offered for the purpose of keeping the licensee apprised of advancements and new development in occupational therapy, and shall be designed to enhance learning and skills consistent with contemporary standards for occupational therapy practice.”    Continuing Education is for the purpose of making one a better OT or OTA “therapist or therapy assistant”, and not necessarily  a better “healthcare provider” or “healthcare employee”.

How can I get a practitioner’s disciplinary history?

You can request a practitioner’s disciplinary history from our Public Records  website under Disciplinary Records.

Can I get Continuing Education credit for Volunteer hours?

Yes, but only up to 6 hours per biennium is allowed. Rule 64B11-5.001 (15) Performance of Pro Bono Services – A licensee may receive up to six (6) hours per biennium of continuing education credit through the performance of pro bono services to the indigent as provided in Section 456.013(9), F.S., or to underserved populations, or in areas of critical need within the state where the licensee practices. In order to receive credit under this rule, licensees must make a written request to the Board and receive approval in advance. One (1) hour credit shall be given for each two (2) hours worked. In the written request, licensees shall disclose the type, nature and extent of services to be rendered, the facility where the services will be rendered, the number of patients expected to be serviced, and a statement indicating that the patients to be served are indigent. If the licensee intends to provide services in underserved or critical need areas, the written request shall provide a brief explanation as to those facts.

How can I file a complaint against a licensee?

Visit the Florida Health Care Complaint Portal website and it will guide you through the complaint process.

You may also e-mail us at: MQA.ConsumerServices@flhealth.gov

Note: Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this e-mail address. Instead, contact this office by phone or in writing.

How do I find online OT Board approved courses to complete my CE requirements?

To find approved Continuing Education courses, follow these instructions:

  1. Go to www.cebroker.com
  2. Select “Course Search”.
  3. Select “Florida Department of Health”.
  4. Choose the profession “Occupational Therapist or Occupational Therapy Assistant”.
  5. Choose “Self-Study” or “Live”. (Live courses are taken in person or offer live interaction through web-based seminars
    Filter your search results (example):
  6. Subject Area “General”.
    Choose a Delivery Method
  7. Choose “Web-based Program (opportunity for interaction with presenter/host.
  8. Once you have your criteria in, click on the search button and the system will produce a list of approved courses.

Who can attend board meetings?

All board meetings are open to the public.

If I take a course by a non-approved provider can I submit the information in CE Broker?

Yes. Any hours not reported by a provider, for which a licensee has proof of attendance, can be easily self-reported.

How can I become a board member?

Board members are appointed by the governor and confirmed by the Senate. You may apply by contacting the Governor’s Appointment Office.

Governor’s Appointment Office
LL10 The Capitol
Tallahassee FL 32399-0001
(850) 488-2183

What is a PDU? And what does it equal in regards to ceu’s, contact, or clock hours?

A PDU is a Professional Development Unit. Most often, it is equal to one contact hour. One AOTA CEU is equal to ten contact hours, or ten PDUs. For more clarification on the conversion from contact hours to PDUs when it is not an AOTA CEU course, please go to www.nbcot.org, click on "Certificants" in the left-hand menu, then on "Renewal Guidelines Handbook" in the left-hand menu. The handbook should give you all the information you need for NBCOT’s requirements and how to convert hours.

How can I get a copy of the board’s agenda?

By visiting the board’s meetings page. Scroll to the bottom of the page and click on either past or upcoming meetings. Review the meeting dates to locate the agenda you need, and the board’s agenda should be posted on the right under Materials.

May I complete all my CEs online?

Yes, if all your CE’s are interactive online courses. To find Board approved providers offering such courses, you may search in CE Broker at: www.CEBroker.com. Select the “Live Courses” Tab, and one of the following categories: “Broadcasted Interactive Event” or “Web Based Program”. Interactive courses must be in “real time” and allow the opportunity for interaction with presenter/host.

What is the difference between License Verification and License Certification?

License Verification – Information regarding the licensure status of a practitioner. This is for use by persons or organizations that do not require a document certifying this information under seal.

Licensure Certification – Specific document certifying licensure status and disciplinary history, prepared by a representative of the Division of Medical Quality Assurance and bearing a seal. This document is generally required for applicants seeking licensure in other states and for use in court proceedings. There is a $25 fee for this service in accordance with Rule 64B-4.001, F.A.C.

Where can I find a list of the Board approved providers for continuing education?

You may go to CE Broker to search for Board approved CE Providers at www.CEBroker.com

Will I get a refund if I am not approved for licensure?

If you submit a written request for a refund, the Board Office will send you a refund form to sign and return, to refund your initial license fee and unlicensed activity fee of $80. The application fee of $100 is non-refundable fee and will not be refunded to you.

I overpaid on my fees. Can I receive a refund?

There is a three year statute of limitation for refunds so if the overpayment was made less than three years ago you are eligible for a refund.

What if a continuing education course that I took is not approved by one of the approved providers listed in the rule or listed at CE Broker?

You as a licensed professional can make the determination if a course is acceptable for OT continuing education. Subsection (5) of rule 64B11-6.001, Florida Administrative Code, states that courses and programs not approved shall be approved as appropriate continuing education if said course or program meets the criteria as specified in rule 64B11-6.001. The course shall be relevant to the practice of occupational therapy and must be offered for the purpose of keeping the licensee apprised of advancements and new development in occupational therapy, and shall be designed to enhance learning and skills consistent with contemporary standards for occupational therapy practice. The Board of Occupational Therapy Practice and the staff do not approve individual courses.

How do I request a refund?

You must submit your request in writing. We prefer all supporting documentation and correspondence be sent by email to: mqa.occupationaltherapy@flhealth.gov. However, you may Fax or mail to the Board Office. For your Board’s mailing address, Please visit our Contact Information page for the mailing address and fax number.

How many hours of Prevention of Medical Errors must I take?

Two hours for renewal. Course must be given by a Florida Board of Occupational Therapy Practice approved provider. Even though you may have been required to complete a 2 hour course in prevention of medical errors for initial licensure purposes (prior to July 1, 2016), you must complete an additional 2 hours of prevention of medical errors for each renewal. Course must include: A study of root-cause analysis; Error reduction and prevention; Patient safety; and Contraindications and indications specific to occupational therapy management including medication and side effects.

If I reapply for licensure after my application expires, will all of the fees apply to my new application?

Only the initial license fee and the unlicensed activity fee of $80 can be applied to the new application.

How long is a contact hour and how does a CEU relate to continuing education hours?

The Board’s measurement for Continuing Education hours is by contact hours. One (1) contact hour  equals a minimum of fifty (50) minutes.  One half (1/2 or .5) contact hours equals a minimum of twenty-five (25) minutes.

Do I have to report any criminal activities after I receive my medical license?

You are required to report all criminal activities after you receive your medical license. You may report the criminal offense(s) online via Online Services, by e-mail MQALicensureServices@flhealth.gov, or by mail:

Florida Department of Health
Licensure Support Services Unit
Bin #C-10
Tallahassee, FL 32399-3267

If reporting by e-mail or mail, provide the date of the offense, a description of the crime, and the county and state of jurisdiction.

Does the department have assistance programs for impaired health care professionals?

Yes, Florida health care professionals can seek assistance for impairment through the Department’s Impaired Practitioner Programs – the Intervention Project for Nurses (IPN) or the Professionals Resource Network (PRN). Impairment may be as a result of misuse or abuse of alcohol or drugs, or both, or due to a mental or physical condition which could affect the licensee’s ability to practice with skill and safety.

Intervention Project for Nurses, Inc. (IPN)
Linda L. Smith, ARNP, M.Div, CAP
Chief Executive Officer
P.O. Box 49130
Jacksonville Beach, FL 32240-9130
Toll Free: (800) 840-2720
Telephone Number: (904) 270-1620
FAX: (904) 270-1633
E-Mail: lsmith@ipnfl.org

Professionals Resource Network, Inc. (PRN)
P.O. Box 1020
Fernandina Beach
Florida 32035-1020
Toll Free: (800) 888-8PRN (8776)
Telephone Number: 904-277-8004
Fax: 904-261-3996
E-Mail: admin@flprn.org

I am an OTA currently enrolled in graduate studies to become an OTR, in an accredited program. Will my studies count for any CE requirements, and how do I calculate the hours?

Yes, as long as you are in an approved OT program the courses count. Courses must be “relevant to the practice of occupational therapy”. Your transcripts would be your documentation. Rule 64B11-6.001(4)(b), Florida Administrative Code, states: Courses sponsored by a college or university when providing a curriculum for occupational therapists or occupational therapy assistants shall be awarded 10 hours of continuing education credit per semester hour and shall be verified by official transcripts

When is my renewal due if I renew online?

Online renewal does not change your renewal expiration date. You are still required to submit a renewal no later than midnight on the date the license is scheduled to expire

Can continuing education hours be carried over from the previous biennium if the therapist has obtained extra hours?

No. Continuing education hours can only be credited within the current biennium dates in which they are taken.  A licensure biennium is the twenty-four month period between expiration dates. All occupational therapists, occupational therapy assistants, and occupational therapy continuing education provider licenses expire on February 28 of every odd year. (2013, 2015, 2017, etc.) It is during this time period that the continuing education requirements must be met for each renewal cycle.

How do I tell if my e-Renewal was successful?

You will receive a confirmation message following a successful renewal. You are encouraged to print this message for your records.

May I take a course that has not been pre-approved by the Board of Occupational Therapy Practice nor sponsored by an approved provider?

Yes. Courses and programs not approved by the Board nor sponsored by an approved provider shall be approved as appropriate continuing education if said course or program meets the same criteria for provider approval. In summary, course must be "relevant to the practice occupational therapy"; given by appropriate educators, with experience and credentials relevant to the course or program’s subject matter; documentation obtained regarding the course educational goals, objectives and teaching methods; and receipts, vouchers, certificates, or other papers documenting proof of completion and proof of the number of the contact hours awarded. See 64B11-6.001(5), F.A.C.

Can I give my credit card information over the phone or by mail to renew my license if I do not want to use my card on the Internet?

No. The e-Renewal web site is a secure site and does not retain complete credit card information after the data is processed.

I am in an ongoing higher OT education program, may I get continuing education credit for my courses?

Yes. Courses sponsored by a college or university when providing a curriculum for occupational therapists or occupational therapy assistants shall be awarded 10 hours of continuing education credit per semester hour and shall be verified by official transcripts.

Why does my computer screen jump back to a previous page after I have already entered the data on the previous page and it does not submit my renewal request?

For Internet Explorer users, the security setting must be set to medium and cookies must be enabled. To set Internet Explorer to medium security follow the instructions below:

  • Open Internet Explorer and select ‘Tools’ from the top menu bar.
  • Select ‘Internet Options’ from the drop down list.
  • Once the ‘Internet Options’ window appears, select the ‘Security’ tab.
  • From the ‘Security’ tab window click on/select ‘Medium’.
  • To enable cookies, use the same ‘Internet Options’ window and select the ‘Advanced’ tab.
  • From the ‘Advanced’ tab window, press the down arrow on your keyboard until the words ‘Always Accept Cookies’ are highlighted and use the scroll bar and click on/select ‘Always Accept Cookies’. Click ‘Apply’ and retry using the e-Renewal system.

May I obtain CE credit for courses offered by FOTA or AOTA?

Yes. According to the Board Rules courses offered by the Florida Occupational Therapy Association (FOTA), the American Occupational Therapy Association (AOTA) and occupational therapy courses, meeting the rule criteria, and provided by an education program approved by the Accreditation Council for Occupational Therapy are approved for continuing education credit by the Board. Per 64B11-6.001(4), F.A.C. Continuing Education Program Approval.

Should I still mail in the renewal application if I renew online?

No. If you receive confirmation of a successful renewal, submission of the renewal application is not necessary.

What are the requirements regarding Home study?

Twelve (12) hours of home study per biennium are allowed. Home study education is independent study and requires a certificate of completion. Home study education does not include a web-based, satellite transmitted or online instruction program that allows or requires the licensee to interact or communicate back and forth with the instructor during the presentation of the program.

Who do I contact if I have additional questions?

If you have any questions about renewing your license, call (850) 488-0595. Our customer service staff is available to assist you Monday through Friday from 8:00 a.m. to 6:00 p.m., Eastern Time. (Excluding state holidays)

May I get continuing education credit hours by attending the Board of Occupational therapy meetings?

Yes. A maximum of eight contact hours may be awarded per biennium for attendance at board meetings.

Why doesn’t the Renew License link allow me to open it?

The Renew License link is only activated for practitioners who are in renewal. Renewal windows are opened approximately 90 days prior to the renewal deadline. If you believe your license is in renewal and you do not have access to the online renewal system, please email the Department at MQALicensureServices@flhealth.gov or call (850) 488-0595. Our Licensure Support Services staff is available to assist you Monday through Friday from 8:00 a.m. to 6:00 p.m., Eastern Time.

Must all online courses be counted as home study hours?

No. If a course is an interactive course, it is not limited to being counted as home study hours. Home study education does not include a web-based, satellite transmitted or online instruction program that allows or requires the licensee to interact or communicate back and forth with the instructor during the presentation of the program. You may search in CE Broker for “Web-based Program (opportunity for interaction with presenter/host)”.

What is the advantage of renewing my license online?

When you renew your license online, you will receive immediate confirmation that your renewal was received and processed successfully. In addition, online renewal allows you to use American Express, VISA, MasterCard or Discover to pay.

Must I send all continuing education paperwork to the Board office?

No. Keep all proof of continuing education requirements in a personal file. If you are selected for a random audit you will be requested to send copies of continuing education information. If you take a course not given by a Florida OT Board approved CE provider, you may self-submit your hours into CE Broker.  If you take a course by a Florida OT Board approved CE provider, they are required to report your CE course completion credits to CE Broker and are requested to do so within 90 days of course completion. If at that time you do not see credits posted to your records, please contact the CE provider.

What if I want to change the status of my license during renewal?

The e-Renewal system will not allow you to change your status online. If you need to change your license status, you will be required to mail your renewal application and fee to the department for processing.

May I obtain continuing education credit for supervising a student completing their Fieldwork Experience?

Yes. A licensee may earn up to 6 continuing education hours per biennium for supervision of a Level II Occupational Therapy or Occupational Therapy Assistant fieldwork student at the rate of no more than 3 hours per student. The licensee must be the primary clinical fieldwork educator for the student. Documentation shall include verification provided by the school to the fieldwork educator with the name of the student, school, and dates of fieldwork or the signature page of the completed student evaluation form. Evaluation scores and comments must be deleted or blocked out.

How do I know when I should renew my license?

The department will mail a renewal notification to your last known address at least 90 days prior to the expiration of your license. Your license also indicates the date it will expire. All OT and OTA licenses expire on February 28, of each odd year. (2017, 2019, etc.)

If I take a course by a Board approved provider, do I submit the information in CE Broker?

No. Florida approved CE providers are required to report your CE course completion credits to CE Broker and are requested to do so within 90 days of course completion. If at that time you do not see credits posted to your records, please contact the CE provider.

Why won’t the e-Renewal website accept my credit card information?

There are many reasons why credit card information may not be accepted. Some suggestions for checking credit card data input are listed below. If you find that all data is complete and correct, but the card is still not accepted, try a different card.

  • Be sure that you do not use any hyphens, “-“, underlines, “_”, or spaces when you type your credit card number.
  • Do not type text in the space provided for your credit card type, be sure that you click on/select your credit card type from the drop down list of acceptable credit cards.
  • Be sure to state the credit card expiration date correctly, with the slash and without spaces. An example of a month, year expiration would be: 09/03
  • There is no comparison between the name on your license and the credit card name. When typing the name on the credit card, be sure that you type it just as it appears on the card that was used to complete the other credit card information.
  • Be sure that all credit card data fields are completed.

How may I be exempt from continuing education requirements?

There are two exemptions allowed for continuing education requirements. One is for the person licensed in the second half of the biennium. They are exempt from continuing education requirements for that biennium, except for the 2 hours prevention of medical errors course and the 1 hour HIV/AIDS education until the beginning of the next renewal, at which time they must begin collecting their continuing education requirements for the next renewal. See 64B11-5.001, F.A.C. for further information. Two, a licensee who is the spouse of a member of the Armed Forces of the United States is exempt from all licensure renewal provisions for any period of time in which the licensee is absent from the State of Florida due to the spouse’s duties with the Armed Forces. The licensee must document the absence and submit copies of the spouse’s military orders/status to the Board. See 64B11-5.0065, F.A.C..

Can I change my account User ID?

Yes. After you have successfully logged in, you can modify your account id by selecting Update Login located on the side navigational menu.

Which link allows me to change my mailing address on file with the department?

Once you are logged into Online Services, select Update Address link from the side navigational menu.

I’m entering my Account Id and Password but I can’t get logged on. What’s the problem?

Please note that Account Id and Password are case-sensitive. You must enter the values exactly as they were provided. Use the “Shift” key to capitalize letters, not the “Caps Lock” key.

Can I change my password?

Yes. After you have successfully logged in, you can modify your password by selecting Update Login located on the side navigational menu.

Where would I file an appeal if I am disciplined by my licensing board?

At the following address:

Department of Health
MQA Agency Clerk’s Office
4052 Bald Cypress Way
Bin CO1
Tallahassee, Florida 32399-3251

How do I update my address?

UPDATE ADDRESS ONLINE:

  • Login to Online Services by selecting your profession from the dropdown menu and entering your User ID and Password
  • Your User ID and Password were mailed with your initial license. Please look at the center section and refer to the Online Services Instructions, item #5.
  • If you do not have your User ID and Password, click on “Get Login Help“.
  • Select “Update Addresses” on the left side of the page
  • Enter the new address information
  • Once you have entered your new address, click on “Process”. You will receive a confirmation page that displays the updated address.

About Your Practice Location Address
The practice location address will display on the Internet and your license. Your practice location must be a physical location address and must not include a Post Office box. The mailing address will only display on the Internet if you have not provided a practice location address to us. Establishment/Facility Name or Address If the name or address change is for a facility that has changed location, a licensure application must be submitted. See your profession’s web page for additional information.

UPDATE ADDRESS BY MAIL: If you prefer to change your address by mail, please complete the Change of Address. Written requests for address changes must include your name, profession, license number, old address, new address, date of birth, last four digits of your social security number, and your signature.

PROCESSING TIME: If you are submitting an address change request by mail, please allow 5-7 business days for processing. Online requests will be processed within 48 hours. Please Note: An updated license will not be automatically sent. A duplicate license request must be submitted.

Which professions have profiles that list education, specialty certification and other background information on-line?

All medical doctors, osteopathic physicians, chiropractic physicians, podiatrists, and advanced registered nurse practitioners have profiles that list this information.

Where do I get the ORI number to submit to the vendor?

If you apply online, there is a form that you must print out that will have your ORI number pre-populated. In the paper application, you can locate your ORI number in the instructions.

What would deem an applicant ineligible for licensure?

  1. If applicant has been convicted of or pled nolo contendere to, regardless of adjudication, any felony or misdemeanor related to the practice of a health care profession.
  2. If applicant has had a health care provider license revoked or suspended from another state, the District of Colombia, or a United States Territory.
  3. If applicant has been reported to the National Practitioner Data Bank, unless the applicant has successfully appealed to have his or her name removed from the data bank.
  4. If applicant has previously failed the Florida examination required to receive a license to practice the profession for which the applicant is seeking a license.
  5. The board or department if there is no board may revoke a temporary license upon finding that the individual violated the profession’s governing practice act.

Do I have to subscribe to the electronic tracking system?

No, subscriptions remain optional. There are a number of services you can receive by subscribing, however, it is optional. You can always search for courses, report your hours, and view your course history free of charge by creating a Basic Account

Are profiles available for other professions?

No; however, Licensure Verification is available for all health care professionals currently or previously licensed in Florida.

How can I fiind a profile?

Profiles can be accessed by on our License Verification screen. If the health professional is licensed in one of profiled professions, a “Practitioner Profile” tab will be available.

What information is included in the profile?

The profile contains required and optional information from the practitioner. Required information includes:

  • The practitioner’s education and training, including other health-related degrees, professional and post graduate training specialty.
  • The practitioner’s current practice and mailing addresses.
  • The practitioner’s staff privileges and faculty appointments.
  • The practitioner’s reported financial responsibility.
  • Legal action taken against the practitioner.
  • Board final disciplinary action taken against the practitioner.
  • Any liability claims filed against Podiatric Physicians which exceed $5000.
  • Any liability claims filed against M.D.s and osteopathic physicians which exceed $100,000 Optional information may include committees/memberships, professional or community service awards, and publications the practitioner has authored.

How do I contact the Board staff by email?

Due to the volume of calls we receive, it is more efficient to reach us through email. Please visit The Board page for a complete list of our staff and their email addresses.

How can I check if someone is licensed?

You may use our License Look-Up Search Screen. The best results often occur when the system receives the least amount of information. If licensee is one of our profiled professions, there will be a link at the upper right portion of the screen that says Link to Practitioner Profile. This will take you to practitioner reported information about their education, specialty certification, etc.

Due to the volume of calls we receive, it is more efficient to reach us through email. Review a staff list complete with email addresses.

You may print the Complaint Form from our enforcement website or call (850) 488-0595 or (850) 414-1976 to request one by mail.

I just got my license last year, am I required to renew and take 26 hours of continuing education, when I’ve had my license less than a year?

Those persons certified for licensure in the second half of a biennium (on or after 3/1/2018) are exempt from the total 26 hours required continuing education requirements for that biennium, except for the mandatory two (2) hours prevention of medical errors course requirement, and the one (1) hour of HIV/AIDS education given by Board approved providers. See list of approved providers for such courses below. (Yes, you must complete an additional, update course of a prevention of medical errors, even if you just took one to complete licensure requirements. Every renewal requires another 2 hours of prevention of medical errors CE. There are many providers and you may take one from a different provider to avoid redundancy.)

I just took a 2 hour prevention of medical errors CE course to get my license, must I take the same course again, so soon for renewal?

Yes, you must complete an additional, update course of a prevention of medical errors, even if you just took one to complete licensure requirements. Every renewal requires another 2 hours of prevention of medical errors CE. There are many providers and you may take one from a different provider to avoid redundancy.

How do I change my mailing address with the Department?

You may submit your change of address electronically; or write a letter requesting the change and include your name, license number, social security number, and your old and new address.

May I use my certification to practice modalities in another state in my practice in Florida?

You must determine whether the certification requirements taken in another state meet the certification requirements as required by Floridas Rule 64B11-4.001 Use of Prescription Devices.

What kind of paperwork do I need to submit to the Board?

There are no formal papers or certificates to be filed with the Board. You must take the 4 hours of didactic (educational) training, and complete and document 5 supervised treatments. You must maintain documentation in the event you need to verify your are certified to provide services. Any occupational therapist or occupational therapy assistant who uses such ultrasound device must upon request of the Board, or the Department, present proof that he or she has obtained the training required.

Must I work under supervision with my temporary permit?

Yes, an examination applicant must practice under the supervision of a licensed occupational therapist until notification of the results of the examination.

What if I choose to withdraw my application and not pursue licensure in Florida, may I receive a refund of fees?

The $100 application fee is a non-refundable fee. You must submit a written request, including your original signature, to withdraw your application in order to be refunded the $75 licensure fee and the $5 unlicensed activity fee.

What does supervision mean in Florida? Must my notes be co-signed? How much supervision is required? Must the licensed therapist be with me at all times?

How much supervision is required and the co-signature of notes is determined by the supervising occupational therapist. The supervising occupational therapist takes responsibility for the person they supervise and makes judgment calls regarding co-signatures based on their knowledge of the person’s skills, ability and training. Section 468.203(8), F.S., Guidelines to Supervision.

Once I have mailed in my application, may I work while l await my licensure?

No. You may not work as an occupational therapist/assistant until you have been issued a temporary permit or a permanent license.

When will my temporary permit be issued?

Individuals who have applied for permanent licensure and requested a temporary permit will receive a temporary permit when the application is complete and the applicant is deemed eligible. If applying by examination, you must apply by the NBCOT deadline to be eligible for a temporary permit.

What happens if I fail the examination?

If you are working on a temporary permit, you must quit working immediately upon notification of your failing results and return your temporary permit to the board office.

If I re-apply to take the exam, may I have another temporary permit?

No. A temporary permit shall not be issued to an applicant for licensure who has previously failed the examination and has not subsequently passed the examination.

May I apply for another temporary permit or ask for an extension?

No. An applicant can have only one temporary permit and it cannot be extended.

Will the Board notify AHCA concerning its decision on my application?

Yes. After the Board has made a determination on your application for exemption, its attorney will prepare a notice indicating whether the exemption was approved or denied.The order will be also be emailed to AHCA. Upon receipt of the order, you should retain the order as proof that you were granted an exemption.

The Agency for Health Care Administration (AHCA) indicates that I am unable to work in the facilities it licenses as a result of information revealed on my background screening report and that I must obtain a letter of exemption from the Board of Occupational Therapy in order to begin or resume employment in one of its facilities. How do I obtain this letter?

If AHCA notifies you that you must obtain an Exemption from Disqualification from the Florida Board of Occupational Therapy Practice, as a result of your background screening report, you will need to download and complete the form provided on its website. The application should then be submitted to the Occupational Therapy Practice Board office, along with all required supporting documentation, at the following address:

Florida Department of Health
Division of Medical Quality Assurance
Medical Therapies Unit/OT
4052 Bald Cypress Way
BIN C-05
Tallahassee, FL 32399-3255

Upon receipt, Board staff will review the application and documentation to ensure that all required information has been received and will place consideration of the application on the next scheduled Board meeting agenda. The Board meets on a quarterly basis. You will receive a formal meeting notice from the Board office once the application has been agendaed.

What is a licensure biennium?

A licensure biennium is the twenty-four month period between expiration dates. All occupational therapists, occupational therapy assistants, and occupational therapy continuing education provider licenses expire on February 28 of every odd year. (2019, 2021, etc …) It is during this time period that the continuing education requirements must be met for each renewal cycle.

How long is my license valid?

Licenses for occupational therapy and occupational therapy assistants expire on February 28th of every odd year. Please note that at the time of initial licensure, and during each biennial licensure renewal thereafter, the licensure expiration date will print on the hard copy of the license issued by the Department of Health. The expiration date may also be viewed on the Department’s licensure verification page at anytime.

When does my license expire?

All OT and OTA licenses expire on February 28, of each odd year. (2019, 2021, etc.)

What is a renewal cycle?

The renewal cycle starts 120 days prior to the expiration date of a license and ends on the expiration date. It is during this time that you receive your renewal notice and when licensees begin sending in their renewal notices and fees to renew the license for the next biennium. It is your responsibility to notify the department of a change of address.

How long will it take to process my renewal, especially if I wait to renew until the last minute?

It takes approximately 1-3 weeks to process a renewal. If you wait until the end of the renewal cycle to mail your renewal notice and fee, you will not be current on the licensure computer system until the renewal is processed. There may be a period of time that your license will be in delinquent status. Your place of employment may not allow you to work during this interim period; consequently, it is recommended that you mail your renewal in no later than 30 days from the expiration date.

How do I renew if I do not receive a renewal notice?

The department will mail a renewal notification to your last known address at least 90 days prior to the expiration of your license. It is the responsibility of the licensee to make sure he or she renews on time. Your license expiration date is printed on your license. If you do not get a notice, chances are that your address is not current in the licensure system. Address changes can be completed by you online, or submitted to the Department online on the website, by email, or by mailing a request. MQA On-line Services account ID and passwords can be found directly on your renewal notice. If you do not receive a renewal notice, it is best that you go online and register in our new online service system where you can acquire a new account ID and password and change your address in the system, to become familiar prior to the upcoming renewal. However, the Department can provide you with your account ID and password over the telephone, or by email if a request is sent online from the website.Should you need assistance you may contact the Customer Contact Center

Should you need assistance you may contact the Customer Contact Center at: (850) 488-0595 and someone will assist you, Or you may email at: MedicalQualityAssurance@doh.state.fl.us, Blank renewal forms may also be printed from the website. PLEASE NOTE: There is no grace period after the license expiration date. Failure to renew by the expiration date will cause the license to become delinquent. You will not be able to renew your license if your continuing education requirements are not Completed in CE Broker Prior to processing your Renewal. It is unlawful to practice your profession in Florida on a delinquent license.

What happens if I do not renew my delinquent license by the end of the second biennium?

Failure by a delinquent licensee to become active or inactive before the expiration date of the current licensure cycle renders the license null and void without any further action by the board or the department. Any subsequent licensure shall be as a result of applying for and meeting all requirements for initial licensure.

What happens if I do not renew on time?

Failure to renew by the expiration date will cause the license to become delinquent. It is unlawful to practice your profession in Florida on a delinquent license. To renew a delinquent license, you must submit the renewal fee plus the delinquency fee. In addition, you must make the following statement along with your check: “I affirm compliance with all renewal requirements including continuing education requirements.” Additionally, all continuing education hours have be submitted in CE Broker at www.cebroker.com.

Can I place my license in the inactive category and be exempt from the continuing education requirements?

All licensees accrue continuing education requirements, whether active or inactive. You can renew without having the continuing education requirements by requesting to put your license in an inactive status and pay the renewal fee. You may even continue to renew inactive. Understand that the only advantage to placing a license in inactive status is to keep your license from becoming null and void for non-renewal because you do not have to maintain and submit proof of continuing education hours upon renewing. However, when you decide to reactivate to an active status you must complete and submit proof of all continuing education equal to the time you have been inactive, and pay the appropriate change of status fee and reactivation fee.

This is my first renewal. Do I need to retake the HIV/Aids one hour continuing education requirement I took for initial licensure?

No. As long as you have taken one HIV/AIDS course (ex: for initial licensure) no later than your first renewal, you do not have to take repeat HIV/AIDS courses for subsequent renewals.

How much continuing education is required for me to renew?

26 contact hours of approved continuing education are required to renew. This includes two (2) hours of Prevention of Medical Errors education required by section 456.013(7), Florida Statutes, given by an FL OT board approved provider, and two (2) hours of a Laws and Rules education course as required in Rule Chapter 64B11-5.001, Florida Administrative Code, given by an FL OT board approved provider, and one (1) hour of HIV/AIDS education required by section 456.033, Florida Statutes, is ONLY required for one’€™s first renewal. All continuing education MUST be submitted into CE Broker prior to renewing your license.

How Do I place my license in a Retired status and what does it mean?

You must submit a request to place your license in "retired" status and pay a one-time fee of $50.00 plus the $5 unlicensed activity fee, for a total fee of $55. The Board will no longer contact you regarding your license. Retired status does not allow you to continue providing therapy.

How do I reactivate my Retired license?

You must submit a written request to convert your retired license to an active status. To reactivate the license you must pay the same amount as the renewal fee $60 for an active status licensee for each biennial licensure period in which the licensee was in retired status. You must also submit proof of completing 26 hours of CE, in CE Broker (www.CEBroker.com) including the statutory mandated courses (2 hours laws and rules and 2 hours medical errors) for each biennium the license was in a retired status.

How do I place my license in an Inactive status and what does it mean?

You must renew your license every two years and pay the current renewal fee. The Board will continue to contact you regarding renewals. Inactive status does not allow you to continue providing therapy. However, all licensees accrue continuing education requirements, in an and and inactive status. You may continue to renew inactive without having to submit continuing education requirements, however, when you choose to reactivate to an active status you must complete and submit proof of all continuing education (26 hours), for EACH renewal biennium you have been inactive, and pay the $50 change of status fee and $100 reactivation fee.

How do I reactivate my Inactive license?

You must submit a written request to reactivate your inactive license to an active status to the Board office. You must pay a $100 reactivation fee and complete the statutory mandated courses, 26 hours for each biennium, in which the license was in an inactive status, and submit the continuing education courses in CE Broker.

Why do I receive an error when trying to print my temporary license?

If a PDF file fails to download, shows up blank, or freezes your internet browser, the file was most likely corrupted during the download process. To correct the problem, you will need to first clear your browser’s cache, then close and restart the browser, which entails logging back into MQA Services to continue downloading the document. If the cache is not cleared the cached version of the document, which is likely damaged, will still appear.

How long will it take to receive my refund?

Once your request is received, it can take up to four weeks to receive your refund.

How do I know when I should renew my license?

The department will mail a renewal notification to your last known address at least 90 days prior to the expiration of your license. Your license also indicates the date it will expire.

How can I get a list of licensee information?

To obtain an electronic listing of active and inactive licensee’€™s mailing addresses and license status for DOH/MQA regulated professions use our Licensee Data Information service. Please note: The department does not maintain email addresses, fax or telephone numbers in the normal course of business.

Where do I get the ORI number to submit to the vendor?

If you apply online, there is a form that you must print out that will have your ORI number pre-populated. In the paper application, you can locate your ORI number in the instructions.

How do I view and update my Practitioner Profile ?

You can view, confirm, or make changes to the information that will be published in your practitioner profile by logging in to the Practitioner Login page. In carrying our legislative mandate to publish practitioner profiles, we want to ensure the information that we publish is accurate. Accordingly, we ask that you please review your profile for any changes, corrections, and/or omissions. If you see the statement €”The practitioner did not provide this mandatory information”€, please provide that information. We will not accept curriculum vitae or resumes in place of you providing specific information. Changes, excluding education and training, year began practicing, and liability claims, can be made to your profile electronically by following the instructions below. You may also submit changes by mail to:

Department of Health
Licensure Support Services
4052 Bald Cypress Way
Bin C-10
Tallahassee, Florida 32399-3260

Please note that Section 456.042, Florida Statutes, requires practitioners to update profile information within 15 days after a change of an occurrence in each section of your profile. Attention Newly Licensed Practitioners Chapter 456.041(7), Florida Statutes (link), requires you to submit changes to the department within thirty (30) days from receipt of notice. If you do not make changes within thirty (30) days, your profile will be automatically published. Once you have completed your review and made any necessary corrections, click on “€œConfirm Changes”€. The Practitioner Confirmation Page will display the information that will be published online, at which time you must “€œConfirm”€ the profile again before the changes will be implemented. Note: Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

How do I complete the Physician Workforce Survey?

1. Login to Online Services by selecting your profession from the dropdown menu and entering your User ID and Password. The survey must be completed by allopathic and osteopathic physicians only.

a. Your User ID and Password were mailed with your initial license. Please look at the center section and refer to the Online Services Instructions, item #5.
b. If you do not have your User ID and Password, click on “Get Login Help“.

2. Select “Physician Workforce Survey” on the left side of the page

3. Complete Physician Workforce Survey

How would an applicant apply for licensure?

The applicant can download the regular application to include the supplemental page from the board’€™s webpage.

What are the provisions of this bill?

This bill amends section 456.024, Florida Statutes, (F.S.), creating a temporary license for health care practitioners who are spouses of active duty members of the Armed Forces.

Why must the applicant provide the normal application for licensure?

The applicant must provide proof that he or she would otherwise be entitled to full licensure under the appropriate practice act, and is eligible to take the respective licensure examination as required in Florida.

When does the temporary license expire?

The temporary license is valid for 12 months after the date of issuance and is not renewable.

What would deem an applicant ineligible for licensure?

  1. If applicant has been convicted of or pled nolo contendere to, regardless of adjudication, any felony or misdemeanor related to the practice of a health care profession.
  2. If applicant has had a health care provider license revoked or suspended from another state, the District of Colombia, or a United States Territory.
  3. If applicant has been reported to the National Practitioner Data Bank, unless the applicant has successfully appealed to have his or her name removed from the data bank.
  4. If applicant has previously failed the Florida examination required to receive a license to practice the profession for which the applicant is seeking a license.
  5. The board or department if there is no board may revoke a temporary license upon finding that the individual violated the profession’€™s governing practice act.

In addition to the requirements above, what are the special requirements for Dentists?

An applicant who is issued a temporary license to practice as a dentist must practice under indirect supervision, as defined in Section 466.033, Florida Statutes of a dentist licensed pursuant to Chapter 466, Florida Statutes.

What needs to be provided with the application?

  1. Fees
  2. Proof of marriage to an active duty member of the Armed Forces of the United States and that the applicant’€™s spouse is assigned to a duty station in this state based upon the member’€™s official active duty military orders.
  3. Proof of a valid license in another state, the District of Columbia, a possession or territory of the United States, or a foreign jurisdiction and eligibility to take the Florida licensure examination.

Do I have to subscribe to the electronic tracking system?

No, subscriptions remain optional. There are a number of services you can receive by subscribing, however, it is optional. You can always search for courses, report your hours, and view your course history free of charge by creating a Basic Account

Are profiles available for other professions?

No; however, Licensure Verification is available for all health care professionals currently or previously licensed in Florida.

Is it possible to expedite the criminal history background screening process?

Unfortunately, there is no way to expedite the process.

Is it possible to expedite the criminal history background screening process?

Unfortunately, there is no way to expedite the process.

What information is included in the profile?

The profile contains required and optional information from the practitioner. Required information includes:

  • The practitioner’€™s education and training, including other health-related degrees, professional and post graduate training specialty
  • The practitioner’s current practice and mailing addresses.
  • The practitioner’€™s staff privileges and faculty appointments.
  • The practitioner’€™s reported financial responsibility.
  • Legal action taken against the practitioner.
  • Board final disciplinary action taken against the practitioner.
  • Any liability claims filed against Podiatric Physicians which exceed $5000.
  • Any liability claims filed against M.D.s and osteopathic physicians which exceed $100,000 Optional information may include committees/memberships, professional or community service awards, and publications the practitioner has authored.

How can I fiind a profile?

Profiles can be accessed by on our License Verification screen (http://ww2.doh.state.fl.us/IRM00PRAES/PRASLIST.ASP). If the health professional is licensed in one of profiled professions, a "Practitioner Profile" tab will be available.

Which modalites are requried to have a speciality certification in Florida?

The only Prescription Devices identified in the Florida Practice Act are: (1) Electrical Stimulation Device (2) Ultrasound Device.

Must I complete additional Continuing Education if I have been out of practice over 5 years when applying for a license?

For Applicants Seeking Reentry Into the Profession: Rule 64B11-3.010, F.A.C., requires any applicant seeking licensure, who has not been in active practice within the last five years, to submit documentation of 50 continuing education hours, relevant to the practice of occupational therapy. Twelve (12) of these 50 hours may be completed as home study. These hours must be completed within the year prior to licensure and verification must be submitted before a license can be issued.

For licensure you are also required to compete 2 hours of Prevention in Medical Errors course given by an OT Board approved provider. These 2 hours may be included as a part of the 50 re-entry hours. It is not required but strongly advised to take a Florida Board approved Laws and Rules course as a part of the 50 re-entry continuing education hours.

How do I request a License Verification/Certification to be sent to another state?

If you are requesting verification of a Florida OT or OTA state license to be mailed to another state licensure board or entity, please complete and submit the online request for certification form or you can mail your request with a cashier’s check or money order payable to the Board/Council to be researched, in the amount of $25.00, for each verification requested. Include name and address where verification is to be sent. Mail your request and fee to:
Division of Medical Quality Assurance
Licensure Support Services
Attn: License Verifications
P.O. Box 6320
Tallahassee, FL 32314-6320

For further information regarding Licensure Verifications/Certifications click here.

Who do I contact to follow-up on a verification request submitted?

Please contact our Licensure Services Unit by e-mail at MQALicensureServices@flhealth.gov or by telephone at (850) 488-0595.

How can I change my name on my license?

Name changes require legal documentation showing the name change. Please submit a request including your full name as it appears on your license, profession, license number, your new name, your date of birth, the last four digits of your social security number, and your signature. Attach supporting documents, which must be one of the following:
•a copy of a state issued marriage license that includes the original signature and seal from the clerk of the court
•a divorce decree showing the name change
•a court order showing the name change (Adoption, legal name change, federal identity change)

Any one of these will be accepted unless the department has a question about the authenticity of the document. A social security card is not considered legal documentation.

Please Note: The last four digits of the SSN are requested as required by DOH Policy Number DOHP 385-LS05-12 Name Changes for Existing Licensees, which was established for security purposes due to past instances of fraudulent activity.

Can I be granted an extension on an application after it has expired?

Section 456.013(1)(a), Florida Statutes does not allow for an extension. An incomplete application is only valid for one year. After an application expires you must reapply to pursue licensure.

How do I change my name?

Name changes require legal documentation showing the name change. Please submit a request including your full name as it appears on your license, profession, license number, your new name, your date of birth, the last four digits of your social security number, and your signature. Attach supporting documents, which must be one of the following:

  1. a copy of a state issued marriage license that includes the original signature and seal from the clerk of the court
  2. a divorce decree restoring your maiden name
  3. a court order showing the name change (adoption, legal name change, federal identity change) Any one of these will be accepted unless the Department has a question about the authenticity of the document. A social security card is not considered legal documentation.

If you wish to receive a new license that reflects the name change, you must request a duplicate license. Mail your request to:

Division of Medical Quality Assurance
Licensure Support Services
Attn: License Verifications
P.O. Box 6320
Tallahassee, FL 32314-6320

If you need to change your name, and you prefer to renew online, please submit your name change request by mail and allow 5-7 business days processing time before you renew online.

Do I have to send all of the supporting documents for my application to the Board at the same time?

We encourage you to send as much information as possible, as soon as possible to help expedite your licensure process. We prefer that you email supporting documentation to: mqa.occupationaltherapy@flhealth.gov or you may Fax documents to: (850) 414-6860 or mail to: Board of Occupational Therapy Practice, 4052 Bald Cypress Way, Bin #C-05, Tallahassee, FL 32399-3255. Please be sure to include your file number and complete name as entered on your application with all correspondence.

What crimes or license discipline must be reported on the application?

All convictions, guilty pleas, and nolo contendere pleas must be reported, except for minor traffic violations not related to the use of drugs or alcohol. This includes misdemeanors, felonies, “driving while intoxicated (DWI)” and “driving under the influence (DUI).” Crimes must be reported even if they are a suspended imposition of sentence. All prior disciplinary action against any other professional licenses must be reported, whether it occurred in Florida or another state or territory.

How do I request a duplicate license?

Log into your MQA Online Services Portal account and select Request Duplicate License from the “Manage My License Information” pulldown menu. Review your changes and click “Submit.” Select “Pay Now” to pay the $25.00 fee with a valid credit card.

NOTE: You should receive your duplicate license in the mail in approximately 5-7 business days after your order is complete and your payment is received. If your profession is pending renewal or in a current renewal cycle, you may be asked to renew your license instead of being issued a duplicate license.

Can a person obtain a license if they have a misdemeanor or felony crime on their record?

Each application is evaluated individually. The board considers the nature, severity, and how recent the offenses, as well as rehabilitation and other factors. The board cannot make a determination for approval or denial of licensure without evaluating the entire application and supporting documentation. Please refer to the Licensing Requirements section regarding OT applicants with “Yes” answers to previous Personal, Criminal or Disciplinary History.
“Yes” answers to previous Personal, Criminal or Disciplinary History.

“Yes” answers to previous Personal, Criminal or Disciplinary History.

How do I request a License Verification/Certification

If you are requesting certification of a Florida OT or OTA state license to be mailed to another state licensure board or entity please complete and submit the online request for certification form or you can mail your request with a cashier’s check or money order payable to the Board/Council to be researched, in the amount of $25.00, for each verification requested. -Include name and address where verification is to be sent. Mail your request and fee to:

Division of Medical Quality Assurance
Licensure Support Services
Attn: License Verifications
P.O. Box 6320
Tallahassee, FL 32314-6320

Other Important Information:

  • Requests for licensure verification received without the appropriate fee will be returned unprocessed to the sender.
  • The Division of Medical Quality Assurance cannot guarantee your verification will meet the deadlines for other State Boards. The current processing time for licensure verifications is approximately 10 days from receipt. Please check your deadline dates before you submit your verification request.
  • Release forms from the licensees are not required for verifications.

Exemptions: Financial information, medical information, school transcripts, examination questions, answers, papers, grades and grading keys, are confidential and exempt forms pursuant to Section 119.071, Florida Statutes, and will be withheld pursuant to Section 456.057, Florida Statutes. Social Security numbers will also be redacted pursuant to 42 U.S.C. 405(c)(2)(C) (vii)(1).

If you have any questions regarding our services or your request, please contact us by e-mail at MQALicensureServices@flhealth.gov or by telephone at (850) 488-0595.

Do I have to report charges if I completed a period of probation and the charges were dismissed or closed?

Yes. Offenses must be reported to the board even if you received a suspended imposition of sentence and the record is now considered closed.

How do I report unlicensed activity?

Visit our Enforcement Website to download and complete our Unlicensed Activity Complaint Form. Before completing your complaint form, please be sure to review all instructions provided on the first page.

What type of documentation do I need to submit in support of my application if I have a prior criminal record or licensure discipline?

  • If you have a criminal record, you must submit official court documents related to your criminal record, showing the date(s) and circumstance(s) surrounding your arrest(s)/conviction(s), sections of the law violated, and disposition of the case(s). Documents would normally consist of a complaint or indictment, a judgment, a docket sheet, or other documents showing disposition of your case. Some courts refer to these documents as an order of probation.
  • If you have received discipline against any license that you have held, you must submit copies of the documents related to the disciplinary action taken.
  • You must submit a detailed description of circumstances surrounding your criminal record or disciplinary action.

How do I file a complaint?

Visit the Florida Health Care Complaint Portal website and it will guide you through the complaint process.

You may also e-mail us at: MQA.ConsumerServices@flhealth.gov

Note: Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this e-mail address. Instead, contact this office by phone or in writing.

How do I look up a license?

You may visit our online License Verification page. You may utilize this service to see the status of your providers license and whether there are any disciplinary cases or public complaints against the licensee.

Are there specific crimes in which a person cannot obtain licensure in Florida?

Yes, please visit our website at: http://www.floridahealth.gov/licensing-and-regulation/latest-laws/index.html NOTE: The information on this page is about felony convictions that prohibit licensure, including controlled substances offenses, welfare, Medicare and Medicaid fraud, etc.
For more information on offenses that may prevent you from obtaining a medical license, see statutes and rules below:
– s. 456, F.S. (health professions and occupations)
– s. 458, F.S. (medical practice)
– s. 766.301 through 766.316, F.S. (medical malpractice and related matters)

After you receive my application, how long will it be before I get a response?

Our deadline to complete an initial review and send you notification about the status of your application is within 30 days after we receive it. Processing times of applications vary dependent upon current work loads. However, most initial reviews are completed within 1- 10 days and status notifications are sent.

How do I print a confirmation of License?

You can print a confirmation of license through the Practitioner Login feature of MQA Services. The confirmation is available up to 30 days after you submit your online renewal request. After logging into the system with your User ID and password, select Print Confirmation of License from the navigation bar located on the left.

How can I get information on initial license requirements?

By visiting your board’s licensing page. Select your profession then click on Requirements.

How do I request document certification?

If you need a written statement on a public record attesting to the record’s genuineness or that it is a true and correct copy, you may fill out the Online Request Form. Be sure to indicate you need a certified copy of the request form. A $25 fee will be charged, in addition to the public record Fees and Charges. Visit our Public Records page for information on how to request certified documents by mail.

Where should I mail my application and fees?

Mail your application and fees to:

Department of Health
Post office Box 6330
Tallahassee, FL 32314-6330

How do I request a declaratory statement?

Any substantially affected person (i.e. a licensee or applicant) may seek a Declaratory Statement. Declaratory statements regarding an opinion of a board, or the department when there is no board, as to the applicability of a statutory provision, or of any rule or order of the board, or department when there is no board, as it applies to the licensees particular set of circumstances, pursuant to Section 120.565, Florida Statutes. The petition seeking a declaratory statement must state with particularity the licensees set of circumstances and must specify the statutory provision, rule, or order that the licensee believes may apply to the set of circumstances.

Where should I call to check the status of my application?

The division’s call center at (850) 488-0595. We are open from 8:00 a.m. to 6:00 p.m., Eastern Standard Time. We’re closed on weekends and state holidays. You may email us at MedicalQualityAssurance@flhealth.gov.

How do I view and update my profile?

You can view, confirm, or make changes to the information that will be published in your Practitioner Profile. In carrying our legislative mandate to publish practitioner profiles, we want to ensure the information that we publish is accurate. Accordingly, we ask that you please review your profile for any changes, corrections, and/or omissions. If you see the statement “The practitioner did not provide this mandatory information”, please provide that information. We will not accept curriculum vitae or resumes in place of you providing specific information. Changes, excluding education and training, year began practicing, and liability claims, can be made to your profile electronically by following the instructions below. You may also submit changes by mail to:

Department of Health
Licensure Support Services
4052 Bald Cypress Way
Bin C-10
Tallahassee, Florida 32399-3260

Please note that Section 456.042, Florida Statutes, requires practitioners to update profile information within 15 days after a change of an occurrence in each section of your profile. Attention Newly Licensed Practitioners Section 456.041(7), Florida Statutes, requires you to submit changes to the department within thirty (30) days from receipt of notice. If you do not make changes within thirty (30) days, your profile will be automatically published. Once you have completed your review and made any necessary corrections, click on “Confirm Changes”. The Practitioner Confirmation Page will display the information that will be published online, at which time you must “Confirm” the profile again before the changes will be implemented.

Note: Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

Can I check the status of my application online?

You may check the status of your application in via our Online Services. You will need your User ID and password in order to log in. If you lose your User ID and password, you can log in alternatively using the ‘Get Login Help‘ link located below the login fields.

How long does it take to process my application?

Staff has 30 days to process an application, however most applications are reviewed and a notice is sent by email to the applicant within 14 days.

Can I call to get the status of my application?

Yes. You may call (850) 488-0595, the Call Center, designed for this purpose and ask an operator to give you the status of your application. Status information regarding your file will be mailed periodically.

I failed the exam and I am reapplying to NBCOT to sit for the exam again. Must I request and pay NBCOT to send my scores again to Florida?

Yes. If you do not pay NBCOT to send your scores each time you apply, we will not receive them. If you pay NBCOT to send your scores we will receive them electronically, and complete licensure usually the day scores are released. Please note, you may wait until after you receive your successful exam results and send us your NBCOT Certification number. We will attempt to verify your certification online on NBCOT’s “Verify My credentials” site. If we are able to verify we can process your licensure. Note: Receipt of the scores electronically, is usually a faster process. It is your responsibility to make sure we receive your successful score or your NBCOT Certification number to verify and complete your licensure, prior to your file expiration date.

If I re-apply to take the examination, must I re-apply for licensure?

No, if you successfully pass the next examination it is possible your application is still in pending examination scores status and may be valid to process your licensure. Your application is valid for one year following the Board’s approval.

Where should I send the supporting documents for my application?

We prefer all supporting documentation and correspondence be sent by email to the Board email address at: mqa.occupationaltherapy@flhealth.gov or specifically to your Application processor that will send you an email after the initial review of your application is completed. However, you may Fax documentation to: Fax: (850) 414-6860. IF you prefer to mail required supporting documents directly to the Board Office please visit the Contact page for your Board’s mailing address.

How long will it take for my license to be issued?

Your license number will be issued within five to seven business days after verification that you have met all of the requirements for licensure. Please allow ample time for mail delivery to receive your printed copy.