Attention: AHCA Clearinghouse Legacy Applications Downtime

AHCA Clearinghouse Legacy Applications Downtime

The background screening Clearinghouse Results Website will undergo scheduled maintenance as part of the ongoing efforts to update systems. Please make note of the following important information:

Downtime Schedule:

The Clearinghouse Results Website will be down from Friday, November 8th at 5:00 PM to Monday, November 19th at 8:00 AM. During this period, the system will be inaccessible for regular use as AHCA deploys the new system. This downtime could mean delays for applicants who get a LiveScan screening November 8 and thereafter.

License Verifications


License Verifications

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How to obtain a License Verification/Certification letter to be sent to another state?

You may click on “License Certification” or log in to “Licensee/Provider Services” at the following link on MQA’s Online Services Licensee Resource Login Page: www.flhealthsource.gov  Click on “Request License Certification Online”. There is a $25 license verification fee, for each request, you may submit online. Or you may click on the following link to access the login page: https://mqa-vo.doh.state.fl.us/datamart/voservicesportal

You may choose to mail your request with required $25 verification fee (for each certification letter requested), by cashier’s check or money order, payable to the Department of Health to: Department of Health, Division of MQA, Licensing Support Services, P.O. Box 6320. Tallahassee, FL 32314-6320

These requests are processed by the Department’s Licensure Services Unit, not the OT Board office. To follow-up on a submitted fee and verification request please contact the Licensure Services Unit through the Customer Care Center at: (850) 488-0595; Fax: (850) 245-4444 x5773; Email: MQAOnlineService@flhealth.gov

Who do I contact to follow-up on a verification request submitted?

The Occupational Therapy Board office does not process licensure verifications requests. Our Licensure Services Unit does. You may contact Licensure Services by e-mail at: MQAOnlineServices@flhealth.gov  Or you may reach them by calling the Customer Care Center at: (850) 488-0595. Monday – Friday 8:00 a.m. to 6:00 p.m. ET.