License Verifications

License Verifications

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How to obtain a License Verification/Certification letter to be sent to another state?

You may log in to Provider Services at the following link on MQA’s Online Services Licensee Resource Login Page: Click on “Provider Services” (Top left) and “Manage Your License” and then License Certification/Verification. There is a $25 license verification fee, for each request, you may submit online. If you have not logged in since 2015, you may need to create a new portal account. The website will prompt you how to do this. You may also click on the following link to complete a Certification of Licensure order form:

You may choose to mail your request, form and required $25 verification fee to:

Department of Health
Division of MQA, Licensing Support Services
P.O. Box 6320
Tallahassee, FL 32314-6320

Additional instructions for submitting a request via mail:
* Include a cashier’s check or money order, payable to the Department of Health, in the amount
of $25.00 for each certification letter requested
* Include name and address where certification is to be sent
*Complete Certification of Licensure order form:

For additional information, please visit our license certification page at:

These requests are processed by the Department’s Licensure Services Unit, not the OT Board office. To follow up on a submitted fee and verification request please contact the Licensure Services Unit at: Phone: (850)245-5773 OR Call our Customer Care Center at: (850) 488-0595; Fax: (850) 245-4444 x5773; Email: Website:

Who do I contact to follow-up on a verification request submitted?

The Occupational Therapy Board office does not process licensure verifications requests. Our Licensure Services Unit does. You may contact Licensure Services by e-mail at; Or you may contact the Customer Care Center at: (850) 488-0595. Monday – Friday 8:00 a.m. to 6:00 p.m. ET.