Frequently Asked Questions
Welcome to the Florida Board of Occupational Therapy Help Center – an online tool for applicants, licensees, and the public to search and access our Frequently Asked Questions (FAQs), contact our office, and learn “how to” do business with the board.
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- Applicant FAQs
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- General FAQs
- Licensee and Renewal FAQs
- Refunds
- Continuing Education FAQs
- Occupational Therapy FAQs
- Temporary Permit FAQs
- Prescription Devices (Modalities certification)
- License Verifications
- New MQA Online Services Portal FAQs
Once your request is received, it can take up to four weeks to receive your refund.
Only the initial license fee and the unlicensed activity fee of $80 can be applied to the new application.
There is a three year statute of limitation for refunds so if the overpayment was made less than three years ago you are eligible for a refund.
You must submit your request in writing. We prefer all supporting documentation and correspondence be sent by email to: mqa.occupationaltherapy@flhealth.gov. However, you may Fax or mail to the Board Office. For your Board’s mailing address, Please visit our Contact Information page for the mailing address and fax number.
If you submit a written request for a refund, the Board Office will send you a refund form to sign and return, to refund your initial license fee and unlicensed activity fee of $80. The application fee of $100 is non-refundable fee and will not be refunded to you.

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