Frequently Asked Questions

You may click on “License Certification” or log in to “Licensee/Provider Services” at the following link on MQA’s Online Services Licensee Resource Login Page: www.flhealthsource.gov  Click on “Request License Certification Online”. There is a $25 license verification fee, for each request, you may submit online. Or you may click on the following link to access the login page: https://mqa-vo.doh.state.fl.us/datamart/voservicesportal

You may choose to mail your request with required $25 verification fee (for each certification letter requested), by cashier’s check or money order, payable to the Department of Health to: Department of Health, Division of MQA, Licensing Support Services, P.O. Box 6320. Tallahassee, FL 32314-6320

These requests are processed by the Department’s Licensure Services Unit, not the OT Board office. To follow-up on a submitted fee and verification request please contact the Licensure Services Unit through the Customer Care Center at: (850) 488-0595; Fax: (850) 245-4444 x5773; Email: MQAOnlineService@flhealth.gov

The Occupational Therapy Board office does not process licensure verifications requests. Our Licensure Services Unit does. You may contact Licensure Services by e-mail at: MQAOnlineServices@flhealth.gov  Or you may reach them by calling the Customer Care Center at: (850) 488-0595. Monday – Friday 8:00 a.m. to 6:00 p.m. ET.