Frequently Asked Questions

Welcome to the Florida Board of Occupational Therapy Help Center – an online tool for applicants, licensees, and the public to search and access our Frequently Asked Questions (FAQs), contact our office, and learn “how to” do business with the board.

Where can I find a list of accredited OT and OTA programs?

To find a list of all accredited OT and OTA programs you may visit the American Occupational Therapy Association website: at www.AOTA.org. “Find a School” under Education & Careers”. For a list of only Florida OT and OTA programs you may visit the Florida Occupational Therapy Association website at: www.FLOTA.org . and click on “Find a Florida OT School”.

Where can I find specific Guidelines for COTA Supervision?

The Florida Occupational Therapy Practice Act does not specifically address “COTA supervision” only the definition of “supervision” is defined by statute Chapter 468, Part III, 468.203(8). See copied below the Florida Statute excerpt with the definition of supervision as defined in the Florida OT licensure Practice Act. The statute allows and requires the licensed OTR the authority to determine what level of supervision is needed for each individual they agree to supervise, based on the individual’s skills, education, training, practice setting and management/administrative requirements, etc. An OTA must be under the supervision of a licensed OT that provides initial direction and follow-up on the implementation of a plan of treatment to provide occupational therapy services. NOTE: Some facilities, companies, etc., may have requirements based on billing purposes, facilities regulations, etc. It is advisable to review the American Occupational Therapy Association (AOTA) who has set forth practice Guidelines for COTA Supervision, roles, and responsibilities for the profession. You may contact AOTA directly at 301-652-2682 or at: www.aota.org.

  • CHAPTER 468, PART III, 468.203 (8) “Supervision” means responsible supervision and control, with the licensed occupational therapist providing both initial direction in developing a plan of treatment and periodic inspection of the actual implementation of the plan. Such plan of treatment shall not be altered by the supervised individual without prior consultation with, and the approval of, the supervising occupational therapist. The supervising occupational therapist need not always be physically present or on the premises when the assistant is performing services; however, except in cases of emergency, supervision shall require the availability of the supervising occupational therapist for consultation with and direction of the supervised individual.
How to obtain a License Verification/Certification letter to be sent to another state?

You may click on “License Certification” or log in to “Licensee/Provider Services” at the following link on MQA’s Online Services Licensee Resource Login Page: www.flhealthsource.gov  Click on “Request License Certification Online”. There is a $25 license verification fee, for each request, you may submit online. Or you may click on the following link to access the login page: https://mqa-vo.doh.state.fl.us/datamart/voservicesportal

You may choose to mail your request with required $25 verification fee (for each certification letter requested), by cashier’s check or money order, payable to the Department of Health to: Department of Health, Division of MQA, Licensing Support Services, P.O. Box 6320. Tallahassee, FL 32314-6320

These requests are processed by the Department’s Licensure Services Unit, not the OT Board office. To follow-up on a submitted fee and verification request please contact the Licensure Services Unit through the Customer Care Center at: (850) 488-0595; Fax: (850) 245-4444 x5773; Email: MQAOnlineService@flhealth.gov

Who do I contact to follow-up on a verification request submitted?

The Occupational Therapy Board office does not process licensure verifications requests. Our Licensure Services Unit does. You may contact Licensure Services by e-mail at: MQAOnlineServices@flhealth.gov  Or you may reach them by calling the Customer Care Center at: (850) 488-0595. Monday – Friday 8:00 a.m. to 6:00 p.m. ET.

What is the difference in viewing my course history for free or subscribing to the continuing education tracking system?

With a free Basic Account you can view your basic course history, which will list the course name, educational provider name, date of completion and hours reported. It would then be up to you to determine whether all of the courses that have been reported will complete all of your specific continuing education requirements. You can also self-report any continuing education that may be missing. The Basic Account provides all the necessary tools for you to comply with the departments reporting requirements.

A Professional Account (paid subscription) provides you with all of the tracking tools that  CEBroker offers. Your transcript will display what your specific CE requirements are and will calculate what requirements have been met and what may still be outstanding. A Professional Account is a subscription service and is not a requirement but it can be a useful tool in managing your Florida continuing education requirements should you chose to subscribe.

IMPORTANT NOTE: The paramount difference from the Basic Account is the Professional Account (paid subscription) transcript calculates submitted and outstanding continuing education hours within the current licensure biennium dates so you can know what hours are still outstanding. The Basic Account provides only a list of your reported and self-submitted continuing education. It would then be up to you to determine whether all of the courses that have been reported and/or self-submitted will complete all of your specific continuing education requirements within the correct renewal biennium dates.

If I take a course by a Board approved provider, do I submit the information in CE Broker?

No. Florida approved CE providers are required to report your CE course completion credits to CE Broker and are requested to do so within 90 days of course completion. If at that time you do not see credits posted to your records, please contact the CE provider.

How will I know what has been reported?

You will be able to view your course history free of charge. Your course history will show all the courses that have been reported.

Do I have to subscribe to CE Broker?

No, subscriptions remain optional. There are a number of services you can receive by subscribing, however, it is optional. You can always search for courses, report your hours, and view your course history free of charge by creating a Basic Account.

Do I have to wait until license renewal to report my continuing education credits to CE Broker?

No, you can report your hours free of charge anytime during the biennium. For more information please visit www.CEBroker.com. Please note, if you take a course from a Florida Board approved Provider they are required to report on your behalf. If you take a course from a non OT Board approved provider it is your responsibility to report completion. There may be other ways for you to obtain credit towards continuing education required for license renewal. For specific approved methods of obtaining continuing education for your profession please review your Board rules.

What will happen if I do not have the required continuing education for renewal?

If you do not have the required continuing education hours reported and confirmed in CE Broker, you cannot renew your license, after the 02/28/2025 expiration date. The online renewal system will not allow you to move forward with your renewal process until required continuing education hours have been confirmed “COMPLETE” in CE Broker. On 03/01/2026 your licensure status will move to a Delinquent/Active status. In order to renew a Delinquent/Active status license back to a Clear/Active status you will be required to Complete/Confirm the continuing education requirements and submit a $115 fee ($60 renewal +$55 delinquent fee, if you are only Delinquent for this one renewal period and if submitted prior to the next renewal period. You cannot work legally on a Delinquent status license in Florida.

Why is continuing education being verified at renewal?

Continuing Education is a requirement to renew a professional license. Section 456.025(7), F.S. requires the Department to implement an electronic continuing education tracking system for each biennial renewal cycle and to integrate such system into the licensure and renewal system. The Department has selected CE Broker as the electronic continuing education tracking system.

I’m receiving an error that my email address is already in use.

This commonly occurs when a user has already created an account. Please use the Forgot User ID link on the MQA Online Service log-in page. If you cannot remember your password, you can select the Reset Password button to have a new password emailed to you.

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